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Home >> Delivery Channels >> Tele-Banking Services

 

Tele-Banking Services

  

Sub:  Discontinuation of Tele-Banking Service facility

Consequent to introduction of various  technology driven  delivery channels viz. SMS banking and Internet banking,  most of our clients have switched over to these services which have got better features than that available in Tele-banking services.   

Due to the above,  the usage of the tele-banking has reached to  abysmally low levels.  Hence, we propose to discontinue the Tele banking services w.e.f. 1st April 2009.   

All our customers are requested to take a note of the above.   They are requested to get themseleves registered for alternate delivery channels viz. SyndSMS Banking / Internet Banking,  if they have not done so till date.   The related forms are available at all the branches.  

Click here to download details of Internet Banking Facility and application form.

Click here to download details of SyndSMS Banking Facility and application form.

 

Features of the Tele-Banking Scheme : (being discontinued from 01.04.2009)

Undertaking a host of banking related services including financial transactions from the convenience of your chosen place anywhere across the GLOBE and any time of date and night has now been made possible by introducing on-line Telebanking services. By dialing the given Telebanking number through a landline or a mobile from anywhere, the customer can access his account and by following the user friendly menu, entire banking can be done through Interactive Voice Response (IVR) system. With sufficient numbers of hunting lines made available, your call will hardly fail. The system is bi-lingual and has following facilities offered;

  • Automatic balance voice out for the default account.
  • Balance inquiry and transaction inquiry in all
  • Inquiry of all term deposit account
  • Statement of account by Fax, e-mail or ordinary mail.
  • Cheque book request
  • Stop payment which is on-line and instantaneous
  • Transfer of funds with CBS which is automatic and instantaneous
  • Utility Bill Payments
  • Renewal of term deposit which is automatic and instantaneous
  • Voice out of last five transactions.
  • Various inquiries such as term deposit rates, forex rates etc.

Note : Conditions apply for funds transfer and utility payments.

 

 
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